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Basecamp
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Flexible project management and team communication tool
Table of Contents



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Basecamp - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: February 2026
Basecamp overview



Based on 14402 verified user reviews
What is Basecamp?
Basecamp is a project management solution offering key features such as task management, task editing, task scheduling, project planning, task progress tracking, and file sharing, among others.
Who uses Basecamp?
Reviews for Basecamp come from a wide variety of industries, including Marketing and Advertising (11% of reviewers), Computer Software (8%), and Information Technology and Services (7%). The most frequent use case for Basecamp cited by reviewers is project management (56% of reviewers).
What do users say about Basecamp pricing?
Some users say Basecamp offers good value for money, especially appreciating the flat pricing and unlimited users. However, some reviewers feel the cost is high for small teams, and they find the free version limited.
What are the most popular integrations for Basecamp?
The Basecamp integrations most frequently cited by reviewers are: Slack (a team communication product rated 4.6 out of 5 for its integration with Basecamp), Zapier (an integration product, 4.6), and Gmail (an email management product, 5.0).
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Coordination
Usability
Messaging
Affordability
Alerts
Permissions
Basecamp’s user interface
Basecamp pros, cons and reviews insights



To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.2
Features
4.2
Ease of use
4.3
Customer support
4.3
Reviews sentiment
What do users say about Basecamp?
Reviewers appreciate Basecamp for its straightforward project and task management, enabling teams to organize files, assign responsibilities, and track progress efficiently. They find its collaboration tools and centralized communication features helpful for keeping everyone updated, especially in remote or distributed teams, and value its ability to reduce email clutter and streamline workflows. They mention the flat-rate pricing as beneficial for larger groups, though some feel the cost is high for smaller teams or startups.
Users indicate Basecamp is generally easy to use, with a short learning curve for most, but some say beginners may need more tutorials and guidance. They note its feature set covers essential needs, yet some wish for more advanced options, integrations, and customization. They report that customer support and onboarding are satisfactory, but highlight occasional limitations in time tracking, reporting, and team performance visibility.
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Who uses Basecamp?
Based on 14,402 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Basecamp's key features
GetApp's analysis of 449 verified user reviews collected between July 2021 and December 2024 identifies Basecamp's most critical features and summarizes user sentiment about those features.
Reviewers appreciate Basecamp's task management capabilities, highlighting the ease of assigning, tracking, and completing tasks. They find it valuable for keeping teams organized and on track with deadlines. Users report that the to-do lists and ability to change due dates enhance productivity. They also mention that Basecamp facilitates collaboration and communication within tasks, promoting transparency and accountability. The integration with client communication is also noted as a beneficial aspect of Basecamp's task management. Of the 207 Basecamp users who gave detailed accounts of their use of Task Management, 97% rated this feature as important or highly important.
Gehad M.
Sales
Lafia t.
base camp
Users report that Basecamp's task editing capabilities provide flexibility and adaptability in managing projects. They appreciate the ease of updating task details, such as deadlines and assignments, as project requirements change. Reviewers indicate that this capability helps correct mistakes and ensures everyone has the most up-to-date information. They also mention that the process is simple and quick, enhancing overall project efficiency. However, some users note the need for manual updates when task dependencies shift. Of the 83 Basecamp users who gave detailed accounts of their use of Task Editing, 96% rated this feature as important or highly important.

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Iqra S.
HR Specialist

Pat B.
Paralegal
Reviewers indicate that Basecamp's task scheduling feature is helpful for setting deadlines, organizing priorities, and tracking progress. They appreciate the ability to sync with Google, iCal, and Outlook calendars, which keeps everyone aligned. Users report that the built-in calendar and reminder notifications help manage deadlines effectively. However, some users mention the lack of prioritization options for tasks across different projects as a drawback. Overall, they find task scheduling in Basecamp to be seamless and efficient. Of the 157 Basecamp users who gave detailed accounts of their use of Task Scheduling, 96% rated this feature as important or highly important.

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Noer I.
UI UX Designer
Timerah G.
Sales Specialist
Reviewers find Basecamp's project planning and scheduling capabilities to be simple and organized. They highlight the ability to set up projects, assign tasks, and track deadlines and milestones. Users appreciate the clear overview of tasks and priorities, which helps in successful project management. They also mention the ease of collaboration and real-time updates as beneficial aspects. Some users note that the interface allows for convenient tracking of important dates and maintaining project timelines. Of the 148 Basecamp users who gave detailed accounts of their use of Project Planning/Scheduling, 94% rated this feature as important or highly important.

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Stanko P.
Web Dewloper

Cameron K.
Director
Users report that Basecamp's task progress tracking feature promotes accountability and transparency within teams. They appreciate the real-time updates on task statuses, which help identify bottlenecks and ensure timely completion. Reviewers indicate that this capability enhances collaboration and efficient project management. They also mention the ability to monitor tasks through checklists and Hillcharts, providing clear insights into project advancement. However, some users find the lack of multiple statuses a limitation. Of the 116 Basecamp users who gave detailed accounts of their use of Task Progress Tracking, 93% rated this feature as important or highly important.
See related user reviews
Srinivasa R.
Manager
Joy D.
Content Writing
Reviewers highlight Basecamp's file sharing capabilities as efficient and user-friendly. They appreciate the ability to upload, organize, and share files within projects, which facilitates collaboration. Users report that the cloud-based system allows for easy access and management of important documents. They also mention the integration with Google Drive and the ability to handle large files as beneficial aspects. However, some users prefer using other platforms for file sharing, noting limitations in Basecamp's functionality. Of the 110 Basecamp users who gave detailed accounts of their use of File Sharing, 93% rated this feature as important or highly important.
See related user reviews
Abhyona G.
Owner
Matt D.
Software Developer
All Basecamp features
Features rating:
Basecamp alternatives
Basecamp pricing
Pricing plans
Pricing details:
User opinions about Basecamp price and value
Value for money rating:
Of 117 reviews that provide robust commentary on Basecamp's price and value, 64% mention it in a positive light.
Some users think Basecamp offers good value for money, particularly appreciating the flat pricing structure that allows unlimited users and projects without additional costs. They find this especially beneficial for larger teams and organizations. Reviewers appreciate the availability of a free version, which includes basic features and supports up to three projects, making it accessible for startups and small businesses in their early stages. Users also value the simplicity of the pricing model, which avoids the complexity of per-user fees and allows for easy budgeting.
However, some users feel that Basecamp's pricing can be high, especially for small teams or startups with limited budgets. They mention that the free version is quite limited in terms of storage and features, which can be a drawback for those needing more advanced functionalities. Some reviewers indicate that the lack of a more affordable plan for smaller teams or individual users is a disadvantage. Additionally, some users report that while the flat fee is clear and simple, it may not be cost-effective for those who do not require all the features offered in the higher-priced plans.
, and
To see what individual users think of Basecamp's cost and value, check out the review excerpts below.
Basecamp integrations (246)
Integrations rated by users
We looked at 14,402 user reviews to identify which products are mentioned as Basecamp integrations and how users feel about them.
Integration rating: 5.0 (8)
“We did set up this integration in order to make it easy to create the necessary project documents and forms.”
“It has been making it easy to generate documents and files for our projects work.”
“It has been great for creating the forms and files we need during the project.”
Fletcher H.
Renewable Energy Plant Specialist
Integration rating: 4.6 (10)
“We use Field Trip to link these two; need this to keep everyone up to date on assignments”
“Faster messaging through Slack instead of Basecamp when you need an instant reply.”
Ben L.
Director
Integration rating: 4.8 (4)
“Having this integration has made it easy for us to monitor and manage time properly during projects.”
“It has been making it easy to track out time usage on each task during the entire project period.”
Laura G.
Project Manager
Integration rating: 4.8 (5)
“The importance of integration with Gmail is somewhat important and I sometimes use this method”
mouhssine e.
Review service
Integration rating: 5.0 (5)
“The integration allow us to efficiently allocate and manage the available project resources.”
Fletcher H.
Renewable Energy Plant Specialist
Integration rating: 5.0 (3)
“The integration was set up to allow us to effectively track and manage time during the project in order to ensure projects are completed within proposed timelines.”
Fletcher H.
Renewable Energy Plant Specialist
Integration rating: 5.0 (3)
“The integration allows us to break down our projects work into tasks tht are easy to manage and monitor.”
Fletcher H.
Renewable Energy Plant Specialist
Integration rating: 4.5 (2)
“With our own API hooks we use GitHub Issues to create "ToDos" in Basecamp so we're aware of the issues and can track them across the dev teams and client services.”
Gavin M.
Technical Project Manager
Integration rating: 4.5 (2)
“To get more clear and sorted management of huge projects as I have other side hustles.”
Reha K.
Proofreader
Integration rating: 5.0 (1)
“Integration of Basecamp makes it easy and effortless to connect Basecamp with other products like Slack.”

Sam J.
New Business Manager
Integration rating: 4.8 (4)
Integration rating: 5.0 (3)
Integration rating: 4.7 (3)
Integration rating: 5.0 (2)
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
Basecamp customer support
What do users say about Basecamp customer support?
Customer support rating:
We analyzed 299 verified user reviews to identify positive and negative aspects of Basecamp customer support.
Widely noted by reviewers, Basecamp's customer support team is available at all times and responds quickly to inquiries.
A number of users highlight the helpfulness of the community forum, where questions are answered within minutes.
Multiple users appreciate that support is easy to access and intuitive, making it simple for customers to get help when needed.
A minority of users mention that Basecamp does not offer 24/7 customer support, which can be frustrating during high workloads.
Support options
Training options
To see what individual users say about Basecamp's customer support, check out the review snippets below.
“Starting from the recent update, the free plan for our services will no longer be available to the general public, with the exception of students and teachers who can continue to enjoy this privilege. While we understand the value that the free plan brought to many users, this change allows us to enhance and maintain the quality of our services for our valued paying customers.”
mikaeil b.
graphic design
“The main benefit I've found from using Basecamp is that the permission settings allow internal AND external stakeholders - in our case, our external PR team - visibility into what content we have in the pipeline which has been extremely helpful in crafting our pitches and getting customer stories out for public consumption.”
Brittany B.
Senior Corporate Communications Manager
Basecamp FAQs
Basecamp has the following pricing plans:
Starting from: $15.00/month
Pricing model: Free, Subscription
Free Trial: Available | (No Credit Card required)
These products have better value for money
Q. What is Basecamp used for?
Basecamp is a user-friendly project management system designed to help teams stay organized and focused. It provides a structured way to manage projects, collaborate with clients, and communicate with members across teams. The platform's intuitive interface and robust features make it an ideal solution for small and medium-sized businesses, as well as teams within larger organizations. Basecamp's home screen organizes projects, assignments, and upcoming events, giving users a clear view of their workload. Projects serve as centralized hubs, holding tasks, discussions, deliverables, and decisions in a predictably structured place. Visual tools like lineup, mission control, and hill charts provide at-a-glance insights into project progress, empowering teams to stay accountable and on track. Basecamp's collaboration capabilities include direct messaging, client-facing features, and consolidated notifications, ensuring seamless communication both internally and externally. The platform's security and data management practices, including redundant data storage, regular backups, and self-service data export, provide customers with peace of mind. Basecamp's extensive API and integration options allow users to connect the tool with their existing workflows and software ecosystem.
Q. What are the benefits of using Basecamp?
Q. Who are the typical users of Basecamp?
Basecamp has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
Q. What languages does Basecamp support?
Basecamp supports the following languages:
English
Q. Does Basecamp support mobile devices?
Basecamp supports the following devices:
Android, iPad, iPhone
Q. Does Basecamp offer an API?
Yes, Basecamp has an API available for use.
Q. What other apps does Basecamp integrate with?
Basecamp integrates with the following applications:
Wufoo, Slickplan, Retool, Centreli, GitHub, Workbooks, Tracked, Todoist, Dropbox Business, Pleexy, TimeCamp, Jira, TrackingTime, Ybug, DataGrail, Formstack Forms, Everhour, Luciq, Timeneye, Expiration Reminder, TeamRetro, FeatValue, Time Doctor, Jitbit Helpdesk, Zapier, Pivotal Tracker, Recur, Gmail, Zoho Flow, Timely, Deskpro, Marker, Klips, OmniFocus, Usersnap, Trello, Pipedrive, Calamari, Userback, TestLodge, Freshdesk, Gravity Forms, Monkedo, Helpwise, Jotform, BrightGauge, Harvest, OttoKit, EvantoDesk, Slack, Workstack, ScrumDo, Unito, Akita, Proposify, Claritee, Nusii, Microsoft To Do, Apideck, Team O'clock, Eventbrite, SupportBee, Float, Resource Guru, ClickUp, Hubstaff, Clockify, Google Calendar, ClicData, Easy Insight, Asana, CoSchedule Marketing Suite, AssessTEAM, Cyfe, Evernote Teams, Toggl Track, Tick, Ziflow, viaSocket
Q. What level of support does Basecamp offer?
Basecamp offers the following support options:
FAQs/Forum, Email/Help Desk, Knowledge Base, Chat, 24/7 (Live rep)































